Privacy Policy

PRIVACY POLICY

version effective 05.09.2023

The previous version of the Privacy Policy is available here

WHAT IS THE PRIVACY POLICY?

We would like to acquaint you with the details of our processing of your personal data to give you full knowledge and comfort in using our website.

As we are in the Internet business ourselves, we know how important it is to protect your personal information. Therefore, we make special efforts to protect your privacy and the information you provide to us.

We carefully select and use appropriate technical measures, especially those of a programmatic and organizational nature, to ensure the protection of the personal data we process. Our site uses encrypted data transmission (SSL), which ensures the protection of the data identifying you.

In our Privacy Policy you will find all the most important information regarding our processing of your personal data. We ask you to read it and promise that it will not take you more than a few minutes.

Who is the administrator of the www.new-electric.pl website?

The administrator of the website is Krzysztof Czurczak, conducting business activity under the name BIG5 KRZYSZTOF CZURCZAK, registered in the register of entrepreneurs of the Central Registration and Information on Business Activity conducted by the minister responsible for economy at 9D Strefowa Street, 42-202 Częstochowa, NIP 6861576041, REGON 241937993 (i.e.: us).

PERSONAL DATA

What legal act governs the processing of your personal data?

Your personal data is collected and processed by us in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119, p. 1), commonly referred to as: RODO. To the extent not regulated by the RODO, the processing of personal data is governed by the Personal Data Protection Act of May 10, 2018.

Who is the controller of your personal data?

The administrator of your personal data is Krzysztof Czurczak, conducting business activity under the name BIG5 KRZYSZTOF CZURCZAK, registered in the register of entrepreneurs of the Central Registration and Information on Business Activity conducted by the minister responsible for economy at the address: 9D Strefowa Street, 42-202 Częstochowa, NIP 6861576041, REGON 241937993, telephone: +48 (34)3072100, e-mail: sklep@new-electric.pl

You can contact us regarding your personal data via:

  • e-mail: sklep@new-electric.pl,
  • snail mail: 9D Strefowa St., 42-202 Częstochowa,
  • telephone: +48 (34)3072100.

HOW DO WE PROCESS YOUR PERSONAL DATA THAT YOU PROVIDE TO US?

What personal data do we process and for what purposes?

We offer you many different services on our website, for which purposes we process different personal data, based on different legal grounds.

Purpose

Personal data

Legal basis for processing

Duration of data storage

conclusion and performance of the contract

name, surname, mailing address, tax ID, e-mail address, telephone number

Article 6(1)(b) RODO, i.e. processing for the purpose of taking action at your request, prior to entering into a contract, and processing necessary for the performance of a contract to which you are a party

until the expiration of the statute of limitations for claims concerning performance of the contract

establishment and maintenance of an account

name, surname, e-mail address, telephone number, mailing address, ifirma

Article 6(1)(b) RODO, i.e. processing for the purpose of taking action at your request, prior to entering into a contract, and processing necessary for the performance of a contract to which you are a party

until the expiration of the statute of limitations for claims concerning performance of the contract

newsletter

email address, first name

Article 6(1)(a) RODO, i.e. processing based on your consent to process your personal data

until you withdraw your consent to process your personal data

contact form

e-mail address

Article 6(1)(f) RODO i.e. processing for the purpose of realizing our legitimate interest in maintaining the continuity of communication and enabling you to contact us regarding our business activities

until you object to the processing of your personal data

interactive chat

IP address

Article 6(1)(f) RODO i.e. processing for the purpose of our legitimate interest in maintaining continuity of communication and enabling contact with us on matters of business activity

until you object to the processing of your personal data

loyalty program

first name, last name, e-mail address

Article 6(1)(a) RODO, i.e. processing on the basis of your consent to the processing of your personal data

until you withdraw your consent to process your personal data

traffic analysis of the online store website

IP address, browser data

Article 6(1)(f) RODO, i.e. processing for the purpose of our legitimate interest in analyzing customer traffic on the store website

until you object to the processing of your personal data

Direct marketing of our own goods and services, including remarketing

name, other, e-mail address, IP address, browser data

Article 6(1)(f) RODO, i.e. processing for the purpose of our legitimate interest of direct marketing of our own services, including remarketing

Until you object to the processing of your personal data

establishment, investigation and enforcement of claims and defense against claims in proceedings before courts and other state authorities

name, surname, residential address, PESEL no., NIP no., REGON no., e-mail address, telephone no., IP no., bank account no., payment card no.

Article 6(1)(f) RODO i.e. processing for the purpose of realizing our legitimate interest in establishing, pursuing and enforcing claims and defending against claims in proceedings before courts and other state bodies

until the expiration of the statute of limitations for claims relating to the performance of the contract

fulfillment of legal obligations under the law, in particular tax and accounting regulations

name, surname, company, PESEL, NIP or REGON number, e-mail address, telephone number, mailing address, payment card number

Article 6(1)(c) RODO, i.e. the processing is necessary for the fulfillment of legal obligations incumbent on us under the law, in particular tax and accounting regulations

Until the expiration of legal obligations incumbent on the Administrator that justified the processing of personal data

Voluntariness of providing personal data

The provision of the required personal data by you is voluntary but is a condition for us to provide services to you (e.g. sending you newsletters or creating an account).

Recipients of personal data

You can find the current list of entities to whom we disclose your personal data here.

Automated decision-making (including profiling)

We use tools by which we target you with personalized advertising. Based on your actions in the Store, in particular your choice of content viewed and the time you stay on the Store's subpages, we customize and display marketing content tailored to you. This profiling allows us to target marketing messages that are more desirable to you, which is a benefit to both us and you, as it limits marketing messages about goods and services that are not in your area of interest.

Will we transfer your personal data outside the EEA or to an international organization?

In order to use Google tools, your personal data may be transferred to the United States, where Google LLC's servers are located.

Google LLC is listed as a participant in the Data Privacy Framework, and therefore the protection of personal data is adequate in relation to the regulations applicable in the European Union, in accordance with Commission Implementing Decision (EU) C(2023) 4745 of July 10, 2023 on the adequate level of protection of personal data in accordance with the EU-US Data Privacy Framework.

In order to use Facebook and Instagram tools, your personal data may be transferred to the United States, where Meta Inc. servers are located.

Meta Platforms Inc. is listed as a participant in the Data Privacy Framework, and therefore the protection of personal data is adequate in relation to the regulations applicable in the European Union, in accordance with Commission Implementing Decision (EU) C(2023) 4745 of July 10, 2023 on the adequate level of protection of personal data in accordance with the EU- USA Data Privacy Framework.

In order to use MS Clarity, your personal data may be transferred to the United States, where Microsoft Corporation's servers are located.

Microsoft Corporation is listed as a participant in the Data Privacy Framework, and therefore the protection of personal data is adequate in relation to the regulations applicable in the European Union, in accordance with Commission Implementing Decision (EU) C(2023) 4745 of July 10, 2023 on the adequate level of protection of personal data in accordance with the EU- USA Data Privacy Framework.

WHAT RIGHTS DO YOU HAVE IN CONNECTION WITH OUR PROCESSING OF YOUR PERSONAL DATA?

Under the RODO, you have the right to:

  • request access to your personal data,
  • request the rectification of your personal data,
  • request the deletion of your personal data,
  • request the restriction of the processing of your personal data,
  • to object to the processing of your personal data,
  • request for portability of your personal data.

If you make any of the above-mentioned requests to us, we will inform you without undue delay - and in any case within one month of receipt of the request - about the action taken on your request.

If necessary, we may extend the one-month period by another two months due to the complexity of the request or the number of requests.

In any case, we will inform you within one month of receipt of the request about the extension of the deadline and provide you with the reasons for the delay.



Right of access to your personal data (Article 15 RODO)

You have the right to obtain information on whether we process your personal data. If we process your personal data you have the right to:

  • access your personal data,
  • obtain information about the purposes of processing, the categories of personal data processed, the recipients or categories of recipients of such data, the intended period of storage of your data or the criteria for determining that period, your rights under the RODO and the right to lodge a complaint with the President of the Office for Personal Data Protection, the source of such data, automated decision-making, including profiling, and the safeguards applied in connection with the transfer of such data outside the European Union;
  • obtain a copy of your personal data.

If you wish to request access to your personal data, submit your request to: sklep@new-electric.pl.

Right to rectify your personal data (Article 16 of the RODO)

If your personal data is inaccurate you have the right to request that we promptly rectify your personal data. You also have the right to request that we complete your personal data. If you wish to request rectification or completion of your personal data, please submit your request to: sklep@new-electric.pl.

The right to erasure of your personal data, the so-called "right to be forgotten" (Article 17 RODO)

You have the right to request the deletion of your personal data when:

  • your personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
  • You have withdrawn specific consent, to the extent that your personal data was processed based on your consent;
  • your personal data was processed unlawfully;
  • you have objected to the processing of your personal data for direct marketing purposes, including profiling, to the extent that the processing of your personal data is related to direct marketing;
  • you have objected to the processing of your personal data in connection with processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of legitimate interests pursued by us or a third party.

Despite your request for erasure, we may continue to process your personal data for the purpose of establishing, asserting or defending claims, of which you will be informed.

If you wish to request deletion of your personal data, please submit your request to: sklep@new-electric.pl.

Right to request restriction of processing of your personal data (Article 18 RODO)

You have the right to request the restriction of the processing of your personal data when:

  • you question the accuracy of your personal data, in which case we will restrict the processing of your personal data for a period of time that allows you to check the accuracy of the data;
  • the processing of your data is unlawful, in which case, instead of deleting your personal data, you request that the processing of your personal data be restricted;
  • your personal data is no longer needed for the purposes of processing, but it is needed to establish, assert or defend your claims;
  • you have objected to the processing of your personal data - until we determine whether our legitimate interests override the grounds stated in your objection.

If you wish to request a restriction of the processing of your personal data, please submit your request to: sklep@new-electric.pl.

Right to object to the processing of your personal data (Article 21 RODO)

You have the right to object at any time to the processing of your personal data, including profiling, in connection with:

  • processing necessary for the performance of a task carried out in the public interest, or processing necessary for the purposes of legitimate interests pursued by the Personal Data Controller or a third party;
  • processing for direct marketing purposes.

If you wish to vote against the processing of your personal data, submit your request to: sklep@new-electric.pl.

Right to request portability of your personal data (Article 20 RODO)

You have the right to receive your personal data from us in a structured, commonly used machine-readable format and to send it to another personal data controller.

By default, we will make your personal data available to you in CSV format. If you prefer to have your data made available to you in another format indicate your preferred format in your request. To the extent possible, we will try to share your data in your preferred format.

You may also request that we send your personal data directly to another controller (if technically possible).

If you wish to request the transfer of your personal data, please submit your request to: sklep@new-electric.pl.

Can you revoke the consent you have given for the processing of personal data?

You can revoke the consent you have given for the processing of your personal data at any time. Withdrawal of consent to process your personal data does not affect the lawfulness of the processing performed by us on the basis of your consent before its withdrawal.

If you wish to withdraw your consent to the processing of your personal data, please submit your request to: sklep@new-electric.pl.

If you wish to withdraw your consent to the processing of your personal data for the purpose of providing the "Newsletter" service, you can opt out by clicking "unsubscribe" in the email.

Complaint to the supervisory authority

If you believe that the processing of your personal data violates data protection regulations, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place where the alleged violation was committed.

In Poland, the supervisory authority under the RODO is the President of the Office for Personal Data Protection, which replaced the GIODO as of May 25, 2018.

You can find more information here.

Cookies

General information

When browsing the web pages of the Online Store, "cookies" files are used, hereinafter referred to as Cookies, i.e. small text information that is stored on your terminal device in connection with the use of the Online Store. Their use is aimed at correct operation of the Internet Store's websites.

These files allow us to identify the software used by you and customize the Online Store individually to your needs.

Cookies usually contain the name of the domain from which they come, the time they are stored on your device and the assigned value.

Security

The Cookies we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to enter your devices through Cookies.

Types of Cookies

We use two types of Cookies:

  • Session Cookies: they are stored on your device and remain there until the session of the respective browser ends. The stored information is then permanently deleted from the memory of your device. The mechanism of session cookies does not allow you to download any personal data or any confidential information from your device.
  • Permanent cookies: they are stored on your device and remain there until they are deleted. Ending the session of a given browser or switching off the device does not delete them from your device. The mechanism of Persistent Cookies does not allow any personal data or any confidential information to be collected from your device.

Purposes

We also use third-party Cookies for the following purposes:

  • configuration of the Online Store;
  • creating statistics that help to understand how users of the Internet Store use the websites, which allows to improve their structure and content through analytical tools Google Analytics, whose administrator is Google Ireland Ltd. based in Ireland, Google's Privacy Policy is available at the following link: https://policies.google.com/privacy?fg=1;
  • determining the Client's profile for the purpose of displaying tailored materials to the Client on advertising networks, using the Google Ads online advertising tool, the administrator of which is Google Ireland Ltd. based in Ireland, Google's privacy policy is available at the following link: https://policies.google.com/privacy?fg=1;
  • collecting information about User behavior using the Facebook Pixel tool, whose administrator is Facebook Ireland Ltd. based in Ireland, Facebook's Privacy Policy is available at the following link: https://www.facebook.com/help/cookies/;
  • creation of statistics that help to understand how users of the online store use the websites, which allows to improve their structure and content through MS Clarity analytical tools, whose administrator is Microsoft Corporation. based in the United States, Microsoft's Privacy Policy is available at the following link: https://privacy.microsoft.com/pl-pl/privacystatement;
  • use of online chat via the edrone.me tool, the administrator of which is edrone sp. z o.o. based in Poland, Privacy Policy is available at: https://edrone.me/en/privacy-policy/.

To learn about the use of Cookies, we recommend that you read the privacy policies of the companies indicated above.

Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to your preferences. For this purpose, information about how you navigate the web or when you use the website may be stored.

To view and edit information about your preferences collected by the Google advertising network, you can use the tool provided at the link https://www.google.com/ads/preferences/.

Through your browser settings or through the configuration of the service, you can independently and at any time change the settings for Cookies, specifying the conditions under which Cookies are stored and accessed by your device. You can change these settings so as to block the automatic handling of Cookies in the settings of your web browser or inform about their placement on your device each time. Detailed information on the possibility and methods of using Cookies is available in the settings of your software (web browser).